Guides
Unpaid orders in Shopify, explained.
How to remind customers about unpaid bank transfer orders in Shopify
Why Shopify sends no reminder for bank transfer orders, what a good reminder contains, when to send it, and how to do it by hand or on a schedule.
What “Payment pending” means in Shopify, and what to do about it
Payment pending covers two different things in Shopify: a manual payment nobody has made yet, and a payment a provider is still processing. How to tell them apart and which ones need a reminder.
Payment reminders for quotes sent as draft orders in Shopify
How to follow up a quote you sent from Shopify as a draft order: when it counts as sent, how often to remind, and what to leave out.