Payment reminders for Shopify
Unpaid orders, reminded until they’re paid.
ReminderClerk finds the Shopify orders nobody has paid — bank transfer, invoices, quotes and till sales — and reminds the customer on days 3, 7 and 14. Shopify sends each reminder under your store’s name. When the order is paid, the reminders stop.
Moss & Marlow to Anna
A reminder about order #1182
Moss & Marlow
Payment of €120.00 is due
Pay nowOrder summary · #1182
How it works
Three minutes to set up. Nothing to do after that.
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Step 1
It finds what’s unpaid
Install from the Shopify App Store. ReminderClerk reads the last 60 days of orders and shows what nobody has paid. Nothing is sent.
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Step 2
You tick what to chase
Bank transfer, invoices, quotes sent as draft orders, till sales marked unpaid. Your manual payment methods are ticked already.
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Step 3
You keep or change the plan
Days 3, 7 and 14 from 09:00 on weekdays, store time. Paste your bank details, send yourself a test, turn it on.
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Step 4
It stops by itself
Shopify sends each reminder. When the order is paid, or the customer says they’ve paid, the reminders stop.
The payment page
Everything they need to pay, on one page that reads as your shop’s.
Your store’s name leads
Not ours. The customer sees the shop they bought from, the order number and the amount, exactly as in the email.
The amount still due
Read from Shopify when the page opens, so a part-payment or an edit shows straight away.
Copy for each bank detail
Account holder, IBAN, BIC and the reference, one tap each. Big enough for a thumb.
Moss & Marlow
Order #1182
Amount still due
€120.00
2Pay by bank transfer
Account holder
Moss & Marlow GmbH
IBAN
DE89 3704 0044 0532 0130 00
BIC
COBADEFFXXX
Reference
1182
Bank QR code
Scan it with your banking app on another device.
Moss & Marlow sends its payment reminders with ReminderClerk. This page shows this order only and sets no cookies.6
A bank QR code
GiroCode for euro orders, the Swiss QR-bill for francs. Shown where the customer can scan it with another device.
“I’ve already paid”
One tap pauses the reminders, tags the order in Shopify and tells you on Home.
No login, no cookies, no tracking
One page per order behind a signed link. It says plainly who sent it and why.
Your screen
One screen in your Shopify admin.
Unpaid
€3,238.00
12 orders
Paid after reminders this month
€1,312.00
4 orders
#1182
Anna K.
Vorkasse
€120.00
Reminder 2 · Mon 23 Nov
Being chased
#D208
Mira S.
Quote
€1,140.00
Reminder 2 · Fri 20 Nov
Being chased
#1158
Felix R.
Vorkasse
€212.00
—
Needs you
#1171
Sofia M.
Vorkasse
€95.00
Paused
Customer says paid
#1163
Jakob H.
Net 30
€780.00
Due Fri 4 Dec
Has a due date
Two figures
What is unpaid, and what was paid after a reminder this month.
Every order says why
Being chased, needs you, customer says paid, can’t reach, has a due date, or not chased and the reason.
One order at a time
Don’t remind, Resume, Include or Cancel order. Anything that cancels an order or brings a reminder forward asks first.
Trust
Built so a customer who has paid is not chased.
Why it’s safe to switch on
- It waits until day 3 before the first reminder.
- Just before each send it reads the order again from Shopify and sends only if it is still unpaid.
- Every reminder has “I’ve already paid”, which pauses the reminders straight away.
- Shopify sends the email from your store. ReminderClerk reads no customer email addresses.
- At most three reminders per order, never more than one email to a customer in a day.
- Nothing is cancelled unless you switch cancelling on. Quotes never are.
What it deliberately doesn’t do
- No SMS, no letters, no late fees.
- No bank matching: Shopify marks orders paid, by you or your bank app.
- Part-paid orders are listed, not chased.
- Orders with Net or fixed-date terms are left to Shopify’s own reminders.
- No abandoned checkouts.
- No promotions in a reminder — it stays a service message.
Pricing
One plan. Billed through Shopify.
$14.99a month
- Every feature, unlimited orders
- 14-day free trial
- Billed through Shopify, on your Shopify invoice
- No per-order fee
- Cancel by uninstalling
Questions merchants ask
ReminderClerk waits until day 3, and just before each send it reads the order again from Shopify and sends only if it is still unpaid. A transfer you haven’t marked as paid yet can still get one; every reminder says to ignore it if paid and has “I’ve already paid”, which pauses the rest.
No. Shopify sends each reminder as its own invoice email, from your store’s name. We recommend switching on Shopify’s email domain authentication so reminders come from your own domain.
Bank transfer and other manual payment methods, orders made in the admin with “Payment due later”, quotes sent as draft orders, and till sales marked unpaid. Never cash on delivery.
Yes, per language and per step, with a live preview of the email. A reset brings back the ready-made text.
English, German, French, Dutch, Spanish, Italian, Portuguese, Polish and Czech — the language of the order. Swiss German writes “ss”.
Sending stops at once and billing ends. Tags ReminderClerk wrote on your orders stay in Shopify until you remove them.
Yes. In your Shopify admin, ask Sidekick what is unpaid, which orders need you or were reported paid by the customer, when an order’s next reminder goes out, or how your reminders are set up. Sidekick only reads; you change things in ReminderClerk, and you can turn its answers off in Settings.